Announcement for unregistered designated tourist facilities and agents

It has come to the attention of the Authority that there are some unregistered facilities and agents promoting various tours and services including on line through various social media platforms.

The Zimbabwe Tourism Authority wishes to remind all Designated Tourist Facilities (DTFs), that in terms of the Tourism Act of 1996 Chapter 14: 20 all Designated Tourist Facilities (DTFs) should be registered with the Zimbabwe Tourism Authority.

Other DTF operators are encouraged to ensure that any agents they utilize in promoting their facilities are duly registered.

Members of the public are urged not to patronize or use services of unregistered facilities as this may compromise their safety and security. The public is further urged to report any suspected unregistered operations to the Zimbabwe Tourism Authority.

Users of DTFs are encouraged to request sight of current registration certificate and Licence if in doubt, which should be displayed in a visible place

Any DTF promotional material should bear the operator’s registration number and registration certificates must be displayed as required by law.

Full list of registered facilities including travel agents is obtainable from clicking the link below 

Registered Facilities 

Remember to comply with COVID regulations

For further information and assistance contact

Zimbabwe Tourism Authority, 55 Samora Machel Avenue Harare

registration@ztazim.co.zw   Tel – 08677005945

VICTORIA FALLS OFFICE- 08328 44376/44380 ztavicfalls@ztazim.co.zw

BULAWAYO OFFICE -029 272354 ztabyo@ztazim.co.zw

BEITBRIDGE OFFICE 085 – 2323640/3 ztabbridge@ztazim.co.zw

CHIREDZI OFFICE – 0231 2312653/2312698 ztachiredzi@ztazim.co.zw

MASVINGO OFFICE – 0239 2266240/3 ztamasvingo@ztazim.co.zw

GWERU OFFICE – 054 231670/2 midlands@ztazim.co.zw

MUTARE OFFICE – 020 2166615 mutare@ztazim.co.zw

KARIBA OFFICE – 0261 2146276 ztakariba@ztazim.co.zw

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